Find out everything you need to know about our service offerings and guarantees.
At Brown Pest Control, we’ve been offering reliable pest control, wildlife control, and moisture control solutions for over four decades. Our local business is deeply committed to providing prompt, effective services for every property owner who turns to us for help, and we want to ensure you have all the information you need to know to make a confident decision. Learn more about our service offerings and guarantees by checking out our responses to these FAQs.
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Do you offer any warranties or guarantees on your work?
Yes, we stand firmly behind the quality of our work. Your satisfaction is completely guaranteed or your money back. If pests return between your scheduled services, we will work to address the issue.
Are your technicians licensed and certified?
Absolutely. Our team members are state-certified pest applicators. This ensures every treatment we apply is done safely, legally, and in strict accordance with North Carolina environmental and safety regulations.
Do you offer eco-friendly or green pest control options?
Yes, we are committed to keeping your family safe while effectively clearing out pests. Please feel free to ask us about our green pest control options when you call to set up your appointment.
Why should I choose your business over other companies?
We are a full-service provider with over 40 years of localized experience handling the unique pest and wildlife issues that impact folks in the Northwest North Carolina region. We focus on getting rid of the pests other companies can’t, we skip the high initial set-up fees, and we back everything up with a money-back satisfaction guarantee.
What types of bugs and insects can your team eradicate?
As a full-service pest control company, we treat a wide variety of bugs, including termites, cockroaches, ants, spiders, fleas, ticks, earwigs, moths, and stink bugs.
Do you offer real estate inspections for wood-destroying insects?
Yes, we conduct official Wood-Destroying Insect Inspections, which are often required for home sales or refinancing, alongside our standard residential home pest inspections.
Can you safely remove stinging insects like bees and wasps from my property?
Yes, we offer specialized stinging insect services, including safe and professional bee control, wasp control, and yellow jacket removal. We can step in on an emergency basis to eliminate active nests that put your family or employees at risk.
How do you handle cockroach infestations?
Our cockroach control methods are completely tailored to the specific situation at your home. We will carefully locate the nesting zones, apply professional-grade treatments to break the breeding cycle, and provide advice on preventative measures you can take to keep them from coming back.
Why is a professional inspection necessary before starting bug treatments?
Starting the pest control process with a comprehensive inspection performed by our team allows us to accurately identify the specific pest species, find their entry points, evaluate the extent of the activity, and build a custom treatment plan that actually works.
What types of wild animals and rodents are you equipped to manage?
Our expert wildlife exclusion and removal services can help you remove raccoons, bats, squirrels, mice, and rats from your property.
What are some signs that I might have a rodent problem?
If you hear scurrying noises in your ceiling or walls, find small droppings in your home, or notice gnaw marks on food packaging or wiring, there’s likely a family of mice or rats living in your house. It’s crucial to seek professional pest control services right away since these pests can quickly reproduce and become a serious infestation.
Why shouldn't I handle a raccoon or bat issue on my own?
Wild animals like raccoons and bats can become highly aggressive when trapped, and they frequently carry hazardous pathogens or parasites. Our team uses safe and professional wildlife control techniques to remove them from your living spaces without putting ourselves or your family at risk.
How do you prevent pests from returning?
Beyond pest control and wildlife removal, we focus on wildlife exclusion and pest prevention. We seal up common entry pathways around your home’s foundation, roofline, and crawlspace vents to make sure pests can’t find a way back inside.
Why is managing the moisture level in my crawlspace so important?
High moisture levels beneath your home create an ideal breeding ground for mold, wood-destroying insects, and nesting rodents. Implementing professional moisture control helps safeguard your home’s structural integrity and improves indoor air quality.
What specific crawlspace repair and renovation services do you offer?
We offer full crawlspace renovations and remediations to fix common issues beneath your home. Our team can provide crawlspace insulation repair, crawlspace vent repair, vapor barrier replacement, and professional dehumidifier installation.
How can a vapor barrier protect my home?
A vapor barrier is a heavy-duty liner laid across the floor of your crawlspace to prevent ground moisture from rising up into your floor joists. This simple measure dramatically mitigates moisture problems before they turn into expensive structural issues.
How can I tell if my crawlspace has an active moisture problem?
Clear warning signs include persistent musty odors, warping hardwood floors, damp insulation underneath your home, and condensation building up on interior windows.
